Refund policy

RETURN POLICY

• We accept returns within 14 days of delivery.
• Items must be UNWORN, UNWASHED, AND IN ORIGINAL CONDITION WITH TAGS ATTACHED.

NON-RETURNABLE ITEMS

• Graphic tees, sweatshirts, hoodies.
• Personalized items aka CUSTOMS
• Final sale items

How do returns work?

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Once we receive and inspect your return, we will issue:
  
  • store credit
  • or a refund depending circumstances in email communications.

Damaged or incorrect items

If you receive a damaged or wrong item, please contact us within 3 days of delivery with a photo and we will make it right!

 

How do I contact you?

E-mail - Kenzieandlaneyboutique@gmail.com

Thank you for supporting Kenzie & Laney Boutique!